
Hey there!
Here's a bit of my story...
Hi, I’m Namrata. I am a product designer passionate about untangling complex problems and guided by the belief that
God is in the details.
I began my career in software engineering before stumbling upon product design and pursuing a master’s degree in design.
Since then, over the past five years, I’ve specialized in designing enterprise software for leading organizations like ServiceNow and Gainsight—creating intuitive, human-centered experiences that bring delight to users and, in turn, to product managers too!
Rooted in first-principles thinking and fueled by curiosity, I’m always exploring—whether that means mastering a new tool, experimenting with emerging technologies, or imagining how AI can become a more collaborative teammate.
While my tech foundation sharpens my analytical thinking, my creative instincts bring empathy and storytelling into every solution I craft.
Beyond the world of design, you’ll often find me painting, strumming my ukulele, baking, cooking, or happily organizing life through endless lists.
Experience
Feb 2024 - July 2025
August 2022 - August 2023
June 2020 - July'2022
May 2019 - July 2019
July 2015 - July 2018
Robin Powered
Senior Product Designer
ServiceNow
Senior Product Designer
Gainsight
Product Designer
Razorpay
Design Intern
Infosys
Senior Systems Engineer
Education
July 2018 - July 2020
June 2011 - June 2015
Master of Design
Indian Institute of Technology (IIT),
Guwahati, India
Bachelor of Technology
RCC Institute of Technology, Kolkata, India